Terms of service

Terms and Services

Effective Date: NOV,5TH 2024

Welcome to ETHNOTHREADS.OFFICIAL . These Terms and Services ("Terms") govern your use of our website, products, and services (collectively, the "Services") offered through our Shopify store. By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and capable of entering into a binding agreement. If you are using our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

3. Use of Services

3.1 License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal shopping purposes in accordance with these Terms.

3.2 Prohibited Conduct

You agree not to:

  • Use the Services for any illegal or unauthorized purpose.
  • Violate any laws or regulations in your jurisdiction.
  • Attempt to gain unauthorized access to our systems or networks.
  • Use automated systems (e.g., bots) to access the Services.
  • Disrupt or interfere with the integrity or performance of the Services.

4. User Accounts

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate and complete information during registration.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage arising from unauthorized use of your account.

5. Orders and Payments

5.1 Pricing

All prices listed on our Shopify store are in PKR.  and are subject to change without notice. We make every effort to display accurate pricing but reserve the right to correct errors.

5.2 Payment Methods

We accept the following payment methods: COD, Online Transfer . All payments are securely processed through Shopify's payment system.

5.3 Order Processing

Orders will be processed and shipped within 2 weeks after payment is received. You will receive a confirmation email with tracking details once your order has been shipped.

6. Shipping and Delivery

6.1 Shipping Rates

Shipping rates and delivery times vary based on your location and the shipping method selected during checkout.

6.2 International Shipping

We offer international shipping to select countries. Customers are responsible for any customs fees or import duties incurred.

6.3 Lost or Damaged Items

We are not responsible for items lost or damaged during transit. Please contact the shipping carrier directly for assistance.

7. Returns and Refunds

7.1 Eligibility

Returns are accepted within 7 days of delivery. Items must be unused, in their original condition, and with all tags attached.

7.2 Process

To initiate a return, please contact us at ethnothreadsofficial@gmail.com with your order details. Approved returns will be issued a refund or store credit, excluding shipping costs.

8. Intellectual Property

All content, trademarks, and materials provided through our Services are owned by us or our licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites. Accessing these links is at your own risk.

10. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available." We make no warranties, express or implied, regarding the Services, including but not limited to their reliability, availability, or suitability for your purposes.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Services, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses (including attorney’s fees) arising out of your use of the Services or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of our country, without regard to its conflict of laws principles. Any disputes arising from these Terms or the Services will be resolved exclusively in the courts of our country.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at Email : ethnothreadsofficial@gmail.com

 Phone Number : +923262585451

Thank you for shopping with Ethnothreads